If it's incorrect, or if you want the item sent to a different address, select Change. An ordered item was paid for with Paypal but the wrong address they had moved and not changed the address in the account. Considering I have their message requesting this and the tracking number, I'm I at He replied saying that he had shipped to my ebay registered address, and left a phone number for me to ring. The expensive item I bought on ebay was delivered to another state, and I haven't got response from the seller. Sold an item a week ago, now buyer claims I shipped to wrong I paid hundreds of dollars on a camera on ebay, and the payment was made through Paypal, then, I got the tracking number from the seller, she sent it through USPS, and I just got the tracking information said the item was delivered in SILVER SPRING, MD, but I … Again, I asked the seller to verify the address and tracking number, but he didn't respond. However, I honestly did not get the package. That address is a different suburb. After about a week I ask the seller for a tracking number and found out it was shipped to the wrong address. Exactly 1 hour ago i bought an item from eBay. It is correct across the board. No probs. The seller posted the item to an old address that somehow ended up listed on an e-mail sent by eBay. Luckily, he's in a small town, so that was possible. 1 year ago But that’s the thing. I shipped to the address she provided me with that is both on ebay/paypal I provided full tracking details that includes a signature on delivery She frequently contacted me asking for an address change, telling me she hasn't lived at that address in 4 years and other sellers she spoke to were perfectly happy to change the address for her. This buyer was on my blocked bidder list, but used someones ebay ID to bid. My address on ebay is correct, as is the address on Paypal. Buyer had wrong address, item was sent back, what now? by: David Thu Nov 11 13:22:58 2010 I'm new to Ebay, selling a few things prior to a cross-country move. You need to request their phone number from ebay and call them. Item location information must accurately state where the item will be shipped from. Here are some pics of the razor I was so close having. No probs. When i checked the receipt an hour later, i came to find that it was going to ship to my old address (The one i moved from!) I recently bought a high end razor from eBay. You can then edit the address, select a different address, or add a new address. "theif, seller deliberately sent dummy item to wrong address" So, he calls eBay, and they required he get a letter from the post office stating that the item wasn't delivered to him. eBay Item Shipped to Wrong Address I had a similar issue recently with eBay. If the item shipped then it will be returned to the seller and most likely you will have to pay for shipping again. I'm a newbie at eBay and so I'm probably partly at fault (but eBay certainly is at fault too). So after I … USPS Tracking number has it as delivered today. 2. eBay Before the package has shipped: eBay’s rules state that a seller can’t send an item to any address except the one provided upon payment. HI! I did not know this until I saw her details on the paypal payment. Well good news the eBay seller issued a full refund and admitted it was shipped to the wrong address. According to eBay rules, you are entitled to a refund or replacement item from the seller unless they have tracking information that confirms the package was delivered. I made a purchase on eBay Australia and on checkout, selected my current and correct address, which shows on the Paypal invoice. It was your fault and not the shipper. Is there any recourse through Paypal to either get the money back or have the item shipped to the correct address? It showed that the item would be shipped to my confirmed Recently, I have sold 2 things to a buyer and she paid by paypal. If they simply changed their mind or ordered the wrong item, who pays for return shipping is determined by your return policy. I tried once again to contact seller before filing dispute no answer from him. They If the seller breaks this rule, he or she will lose their Seller’s Protection I had an eBay account when I lived at an old address. We'll automatically enter your primary address in the Post to field. It never came. If they sent it to an address … I purchased an item ($215) and paid with Goods and Services. It was my silly mistake, but sometimes these things happen & are easily resolved with just a bit of communication. I recently bought an item on ebay and it has been delivered to my previous address. I waited until 1 week after the item was marked as delivered, then officially opened a case with eBay for not receiving the item. In order to be protected, tracking must be from one the shipping carriers integrated with eBay and must include the date you shipped the item, the date it was delivered, and the address it was delivered to. I asked the desk at my Hey guys! I bought a bag for my mom on eBay, and I checked to make sure that the address was correct when I sent in the payment through PayPal, since I had just moved. This is a long story but I would appreciate your advice. This got him It's happened to me. Which Shipping Address Should You Use-eBay or PayPal? Offer a refund as a managed payments seller Managed payments sellers can offer buyers full or partial refunds up to 90 days after the original transaction date. I rang him and he again said he had posted to my address, and when he read it back to me from his receipt he said the The shipping address on the order on Ebay comes up correct. I feel sorry for the man, but life isn t always fun. HI! Exactly 1 hour ago i bought an item from eBay. With that account I bought something and had it shipped to my then GF's address (now my address). boss50ae Community Member 08-03-2014 Like the subject, I had tracking, and the tracking says that the recipient was not found and the item was returned to sender. If your item hasn’t arrived, you can let the seller know and they’ll have to either send a replacement or give you your money back.If your item has arrived, but there’s something wrong with it, or it doesn’t match the listing description, you can return it.. The seller claims they were given the address and that the parcel has been signed for there but i specifically remember it having my current one and the ebay order details show my current address. I did that, sent an item to the wrong address & asked the recepient if they wouldn't mind forwarding the parcel on to the correct address & I reimbursed them. Check in With the Seller To start the process, you can reach out to the seller directly, but you have to wait until at least three days past the estimated delivery date. I bought an item on ebay and started messaging the seller he never responded and had zero feedback so I figured it was a scam and I would get my money back after the estimated delivery date. She has now stated that it should have gone to a different address which was given on the paypal receipt but she did not tell me this in any message. If they sent it to an address not listed on your eBay or PayPl account you should open an 'Item Not Received' case and claim a refund or replacement. So I bought a kick for my Vdrum setup on Ebay. To make sure buyers have a clear understanding of shipping charges and delivery times, sellers must provide accurate information in their listings about where their item will be shipped from. The item was delivered to the wrong address. Lately I have had 3 buyers requesting that I ship their item to a different address than the one linked to their eBay's account. I contacted the address what UPS said it was shipped to, but they said they never seen the mint razor. When i checked the receipt an hour later, i came to find that it was going to ship to my old address (The one i moved from!) The item … I would like to have this razor rather than the money. You'll be able see the item's expected delivery date, and the address it's being shipped to. Item was shipped, and tracking says delivered to mailbox at my city and zip code yesterday. 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