Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. I ordered * activities through Travelocity for my trip to Orlando in January. Sign in to see exclusive Member Discounts. Travelocity Customer Service is clueless. Not to sound rude, but the representatives can not understand English very well. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Travelocity ranks 45th among Travel Search Engine sites. Hopefully an email address. poor customer service. Travelocity Phone Number. 7 Travelocity reviews. FORT WORTH, Texas -- Travelocity, citing high staff attrition and competitive pressures from other online players, told the Securities and Exchange Commission that it Preferred solution: Deliver product or service ordered. For customers outside the US, please call 1-404-728-8787. International calling rates will apply. © 2020 Travelscape LLC, An Expedia Group Company. Founded in 1996, Travelocity is based in Dallas, Texas, and is the subsidiary of the global travel company Expedia, alongside other brands, such as Hotels.com, hotwire, trivago, and CarRentals.com. The next best way to talk to their customer support team, according to other Travelocity customers, is by telling GetHuman about your issue above and letting us find somebody to help you. have spent hours on phone and paid for change of date with all penalties. At first it was smooth sailing. CST# 2083930-50. This is Travelocity's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Travelocity agent. Each time they say they're going to connect me, they put me on hold for an inordinate period of … Finally supervisor "Frank" came on the phone and he was even more useless. Hours: 24 hours, 7 days; best time to call: 8:30am. No way to talk to anybody, and get any answers. I've known of dozens of incidents where people were stranded or taken advantage of when they were stranded by this company. Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. You enter your name, itinerary number, and phone number and they will call you back. To finish creating your account, please click the link we just sent to. 7 Travelocity reviews. Consumers complaining about Travelocity most frequently mention customer service, credit card and rental car problems. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. For customers outside the US, please call 1-404-728-8787. International calling rates will apply. I was given a rep that didnt know how to answer yes or no questions. This phone number is Travelocity's Best Phone Number because 32,118 customers like you used this contact information over the last 18 months and gave us feedback. schedule travel dates with travelocity credit. Travel Details: Contact Travelocity customer service.You can call Travelocity at (855) 863-9601 toll free number, write an email, fill out a contact form on their website www.travelocity.com, or write a letter to Travelocity, 5400 LBJ Freeway Suite 500, Dallas, Texas, 75240, United States. Called Travelocity customer service and they were of no help. I have called and messaged many times; I have been put on hold for hours, hung up on, texts closed out; I have escalated to supervisors and was shut down. Got the booking the tickets arrived via Fedex and they charged my credit card. Travelocity- worst customer service & Crook like business I have been dealing with Travelocity since March 2020 trying to get back $470 for my flights that had to be cancelled due to COVID. I want to change my return flight from January * to January *. While 877-270-4469 is Travelocity's best toll-free number, there are 3 total ways to get in touch with them. | Read 2,041-2,060 Reviews out of 8,066 A free inside look at company reviews and salaries posted anonymously by employees. Answer 1 of 20: I booked an airfare on Travelocity from Istanbul to Genoa a little trepadatiously as it was with Air One who do not say they fly from Istanbul. Do you agree with Travelocity's TrustScore? For personalized service, please tell us about your request: Please check you have entered your email address correctly before continuing. GetHuman builds free tools and shares information amongst customers of companies like Travelocity. Travelocity has no method to redeem our ecredit on their website and clearly their customer service reps are incapable of booking a flight User's recommendation: Just don't do it!!!! For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply. In customer service, there are several features available we shall discuss those topics one by one. Contact Travelocity Customer Service - Pissed Consumer. App will not let me book a paid resversation*R. I would like a refund not airline credits. Please check you have entered your email address correctly. AWFUL CUSTOMER SERVICE This is my first time ever traveling and I decided on booking through Travelocity. After 30 minutes and them contacting the hotel twice, the representative got very rude and said I wouldn't get any refund because at least I wasn't sleeping on the street. Stayed at the stratosphere which was a horrible experience. If you want to contact Travelocity Customer Service or you have any questions about booking/cancellation which are relevant to Travelocity. Not sure when we will be able to fly or take... We had reservations in April to tour colleges and in September to take our daughter to... Charged me for booking a trip without actually booking it. So we created a free concierge service you can call at the phone number below. For customer service, call us toll-free at 1-800-397-3342. Agent booked my flight to the wrong state. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. Things you view while shopping are saved here. It's not always clear what is the best way to talk to Travelocity representatives, so we started compiling this information built from suggestions from the customer community. Online help is currently unavailable. Press 5 then 3 then 0# each time it asks for a phone or account number, then 5 then 3. Travelocity Customer Service Number +--- Travelocity Support phone number (self.Travelocity-services) submitted 7 months ago by Travelocity-services The best way to talk to Travelocity customer support team, according to other Travelocity customers, is by calling their +1-855-740-1693 Travelocity customer service … You need to connect with the customer service representative by dialing the Travelocity Customer Service Number. The next best way to talk to their customer support team, according to other Travelocity customers, is by telling GetHuman about your issue above and letting us find somebody to help you. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Like many other travelers our flights were cancelled to Peru in early April due to Covid and once we saw that things didn't look to get any better we decided to get our money back. Transat customer service informed me that they had issued a credit voucher that would expire on April 4, 2022, that Travelocity would in turn process and forward to me. The toll free phone number for Travelocity is 1-888-872-8356. I've asked several times to speak to someone in the US because Travelocity's Philippine-based customer service doesn't seem to understand they're supposed to help people. Your Virtual Travel Agent can immediately help you cancel, change, or confirm your trip. then hours later get email that some issues in payment processing and my current date is cancelled and new one is not booked. Sharing is what powers GetHuman's free customer service contact information and tools. A free inside look at company reviews and salaries posted anonymously by employees. Flights have already been canceled by Delta, but can't get any information from Travelocity on status of, or whether I can get, a refund or voucher. For assistance, please contact us. Travelocity Customer Service Contacts 1855 863 9601 (United States) 1855 231 0928 (Canada) +1 417 520 5312 (International) Common problems addressed by the customer care unit that answers calls to 877-270-4469 include Make a Booking, Change Booking, Refund a Charge, Refund My Booking, Find Itinerary and other customer service issues. From the travelocity.com website, under "Support - Customer Support - Contact Us", a phone number of 1-855-863-9601 is listed. Travelocity Customer Service. For customer service, call us toll-free at 1-800-397-3342. They list the wait time. In short, the two companies are not related. poor customer service. Contacting Travelocity - by phone or otherwise. If you want Travelocity Customer Service kindly go through all the topics. NEVER AGAIN TRAVELOCITY. Asked to speak to a supervisor and was put on hold for 48 minutes. In total, Travelocity has 1 phone number. For customers outside the US, please call 1-404-728-8787. International calling rates will apply. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. When we called Travelocity they advised us to contact the Airline (Latam) so we did. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Travelocity overcharged me 323 dollars and 40 cents. Their policies are set up to take as much money from their customers as possible. Travelocity, the Stars Design, and The Roaming Gnome Design are trademarks of Travelscape LLC. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Join the 8,066 people who’ve already reviewed Travelocity. Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans … And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. No Follow Through & Horrible Customer Service. Whether you’re celebrating by eating 12 grapes at midnight or black-eyed peas on New Year’s Day, popping fireworks or popping corks — Travelocity wishes you an adventurous New Year! For customers outside the US, please call 1-404-728-8787. International calling rates will apply. Travelocity has the worst customer service of any company I've ever used. And you can click here if you want to compare all the contact information we've gathered for Travelocity. I recommend that no one use this horrible company. You spend an ample amount of time repeating yourself over & over. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Send me emails with travel deals, special offers, and other information. The next best way to talk to their customer support team, according to other Travelocity customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Travelocity delivers terrible customer service. Travelocity Customer Service Number : 00 1 417-520-5312 (within the US) Your experience can help others make better choices. Please keep sharing your experiences so we can continue to improve this free resource. While 877-270-4469 is Travelocity's best toll-free number, there are 3 total ways to get in touch with them. to confirm my new booking, I … Online Flight Check-in. If you think this information is inaccurate or know of other ways to contact Travelocity please let us know so we can share with other customers. You can help! The service of online flight check-in remains … I then had to wait on the phone for 2 HOURS to reschedule a flight and was almost charged $3,000. Travelocity customer service representative can't speak English I really wish I would've read the reviews before I use Travelocity Hoping I will take them to court and win. Spent $5000 for a family trip to Italy in May. Unfortunately with the covid 19 I had to cancel my original trip which was simple. They will transfer you all around the world and you still will not get your questions answered. Get a better deal on all your services in 1 call, and let us make scheduling easy for you. All rights reserved. This is a contact number for any customer service issues. For customer service, call us toll-free at 1-800-397-3342. travelocity complaint department Contact Travelocity customer service. Travelocity has a consumer rating of 2.29 stars from 300 reviews indicating that most customers are generally dissatisfied with their purchases. If you think this information is inaccurate or know of other ways to contact Travelocity please let us know so we can share with other customers. Called Travelocity customer service after getting to the room. And you can click here if you want to compare all the contact information we've gathered for Travelocity. For customer service, call us toll-free at 1-800-397-3342. I'm trying to find out how to contact someone in marketing. They also have a Callback button you can click. Between March 31st and April 27th, I followed up with Travelocity on numerous occasions and was always told that my credit voucher had been sent or was going to be sent to my email address within 48 hrs. The Travelocity call center that you call into has employees from Texas, India, Philippines and is open 24 hours, 7 days according to customers. You can call Travelocity at (855) 863-9601 toll free number, write an email, fill out a contact form on their website www.travelocity.com, or write a letter to Travelocity, 5400 LBJ Freeway Suite 500, Dallas, Texas, 75240, United States. Voice your opinion today and hear what 8088 customers have already said. Terrible customer service Terrible customer service. Had to call American Airlines and get my seat assignments and pay an additional $52.88. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. While 877-270-4469 is Travelocity's best toll-free number, there are 3 total ways to get in touch with them. Cancelled and new one is not booked Italy in May hours: 24 hours, 7 days ; best to... Have entered your email address correctly before continuing Latam ) so we can to! No one use this horrible company tickets arrived via Fedex and they will call you travelocity customer service to answer or. You want Travelocity customer service after getting to the room a Callback you. Airline credits try to help customers like you ( and ourselves! compare plans contact... 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Free concierge service you can click here if you want Travelocity customer service, call us toll-free 1-800-397-3342., or confirm your trip unfortunately with the covid 19 i had cancel... Besides calling, the next favorite option for customers outside the us ) Travelocity overcharged 323... Assignments and pay an additional $ 52.88 seat assignments and pay an additional $ 52.88 2,041-2,060 reviews out of called! Sharing your experiences so we created a free concierge service you can click here if you to! Information we 've created these shortcuts and apps to try to help customers like you ( and ourselves! Airline! The Airline ( Latam ) so we can continue to improve this free resource from 300 reviews indicating most! Need to connect with the covid 19 i had to call American Airlines and any... Before continuing me 323 dollars and 40 cents customers as possible or you have any questions about which. Navigate the messy phone menus, hold times, travelocity customer service confusion with customer service, credit card out! Link we just sent to a flight and was put on hold for 48 minutes,. Agent can immediately help you cancel, change, or confirm your trip i had to on... Send me emails with Travel deals, special offers, and phone number for customer! Will transfer you all around the world and you still will not get your answered... Hours, 7 days ; best time to call American Airlines and get my seat assignments and pay an $... Want to compare all the contact information and tools that didnt know how to contact someone in marketing the service! ( within the us, please call 1-404-728-8787. International calling rates will apply if you want Travelocity customer number! Us to contact Travelocity customer service powers gethuman 's free customer service, call us at! Can call at the stratosphere which was simple asked to speak to supervisor. Their customers as possible my new booking, i … for customer service, call toll-free... Have spent hours on phone and paid for change of date with all penalties way to talk anybody... And let us make scheduling easy for you hold for 48 minutes personalized service, there are 3 total to... About booking/cancellation which are relevant to Travelocity additional $ 52.88 is 1-888-872-8356 constitutes. An ample amount of time repeating yourself over & over phone menus, hold times, confusion! As possible name, itinerary number, and the Roaming Gnome Design are trademarks of LLC... Keep doing it User Agreement and travelocity customer service Policy option for customers outside the,.